Privacy Policy

Spique Speech Therapy (Monique van der Merwe) is committed to protecting your privacy and handling your personal information responsibly, in line with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

When you contact us through the website form, by phone, WhatsApp or email, we collect the details you provide - typically your name, contact details, and the content of your enquiry. As a healthcare practice, clinical information is collected and stored separately as part of your patient record, with your consent.

How we use your information

We use your information only to respond to your enquiry, arrange and provide appointments, and communicate with you about your care. We do not sell your personal information, and we do not share it except where necessary to provide your care or where required by law.

Storing your information

Your information is kept only for as long as necessary for the purpose it was collected, or as required by professional and legal record-keeping obligations. We take reasonable measures to keep it secure.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct it, and to object to certain uses. To exercise any of these rights, please contact us using the details below.

Contact

For any privacy question or request, contact Monique van der Merwe at monique@spique.co.za or 072 596 8692.

This policy is provided for general information and does not constitute legal advice.